SETIAWAN, Agus; NURHAYATI, Siti; ROSE, Jennifer Vanessa; RAMADHAN, Destyan Nur. Analysis Of Service Quality and Punctuality of Cargo Delivery on Customer Satisfaction at PT Samudera Indonesia. Jurnal Ekonomi Manajemen Sistem Informasi, [S. l.], v. 6, n. 6, p. 4641–4651, 2025. DOI: 10.38035/jemsi.v6i6.8532. Disponível em: https://www.dinastirev.org/JEMSI/article/view/8532. Acesso em: 30 jun. 2026.