Sustainable Strategic Operation Through the Implementation of Business Continuity Management System (BCMS) Based on Iso 22301:2019 at XYZ Fertilizer Company
DOI:
https://doi.org/10.38035/jimt.v7i6.9728Keywords:
Business Continuity Management, ISO 22301:2019, Operational Resilience, Business Impact Analysis, Sustainable Strategic OperationAbstract
Fertilizer production is highly dependent on integrated processes, critical utilities, specialized facilities, and coordinated recovery capabilities. However, previous studies have rarely integrated incident-based root-cause analysis, ISO 22301:2019 conformity assessment, updated Business Impact Analysis, and structured improvement within one sustainable-operations study. This study aims to strengthen sustainable strategic operation at XYZ Fertilizer Company through an ISO 22301:2019-based Business Continuity Management System using a qualitative case study and the DMAIC framework. The assessment of 26 criteria found 61.5% Fully Achieved, 34.6% Partially Achieved, and 3.8% Not Achieved, with the largest gaps in Clause 8. The updated analysis identified 13 Critical Business Functions and their recovery priorities. The novelty lies in integrating root-cause analysis, standards-based gap assessment, updated impact analysis, target-state continuity design, and control mechanisms while explicitly linking operational resilience to Sustainable Development Goals 9, 8, 12, and 13.
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